General Business Terms

You only place a binding order for the products contained in the shopping cart by clicking on the “Order” button and confirming the terms and conditions on the order page.

Within Switzerland and the Principality of Liechtenstein, the customer will be charged a flat rate of CHF 8.- for shipping costs for orders with a total value of less than CHF 80.–. Deliveries outside of Switzerland and the Principality of Liechtenstein are not permitted.

Terms of delivery
All packages are sent by post and reach the buyer within 4 – 6 days.

KARMA Street Wear can make partial and subsequent deliveries. KARMA Street Wear assumes no responsibility for addresses incorrectly specified by customers. The customer is fully responsible for all additional postage and handling costs.

Young people under the age of 18
KARMA Street Wear does not sell products to young people under the age of 18, except with parental approval. By purchasing our products and confirming the terms and conditions when purchasing, the customer confirms that they are 18 years of age or older.

Payment options
In advance, with e-finance or Postfinance Card.

Payment in advance is due immediately upon conclusion of the contract to the following account:

KARMA Street Wear
Dieter Nafzger
Bernstrasse 9
CH-3510 Konolfingen

IBAN: CH83 0900 0000 3032 4432 0
Account: 30-324432-0

If the payment is not made within 14 days after the due date, the customer is in default. KARMA Street Wear is entitled to reject orders. For deposits made by post, the customer will be charged a fee of CHF 3.– to cover part of the expenses. Online banking, however, is completely free.

All prices are in CHF (Swiss Francs) and include the statutory value added tax of 8.0%. The prices are shown gross (including VAT).

Returns / exchanges
Products can be exchanged for sizes within 14 days of receipt. The customer bears the costs for the return. We exchange sizes, but we do not simply take back products.

The exchange must be made to:

KARMA Street Wear
Dieter Nafzger
Bernstrasse 9
CH-3510 Konolfingen

In principle, no repayments are made, at most if a product is not available. Otherwise, a voucher code is created in exceptional cases, which the customer can redeem in the shop.
Approved repayments are always made between the 25th and 30th of the month, without exception.

Please note that we do not offer exchanges for the following products:

– Items whose packaging has been opened and / or damaged. This also includes the label.
– We can neither take back items, especially items of clothing that have already been worn, nor create a voucher code.

Claims for damages due to errors in the illustrations, prices and texts cannot be asserted. This also applies to late deliveries.

KARMA Street Wear guarantees that the sales products are handed over free of material and legal defects. Any defects must be reported to KARMA Street Wear immediately, at the latest within 7 days. The warranty period begins with delivery to the customer. KARA Street Wear is not liable for any damage to the products after delivery due to non-observance of the KARMA Street Wear operating or maintenance instructions. The buyer is responsible for proving that the goods were defective at the time of delivery.

If the buyer makes justified warranty claims, KARMA Street Wear can either reimburse the purchase price as a voucher or deliver replacement goods.

Further claims due to defective delivery, in particular claims for damages including lost profit or other financial damage to the buyer, are completely excluded, unless the cause of the damage is based on intent or gross negligence on the part of KARMA Street Wear.

If you have registered for the KARMA Street Wear newsletter, KARMA Street Wear will use the data you provided when registering to send the newsletter. Your data will not be passed on to third parties.

All products sold by KARMA Street Wear are subject to the strictest controls by the respective manufacturer. For this reason, the respective manufacturer is solely responsible for the quality of his products. With your order you confirm that cannot be prosecuted for any complaints and complications.

Retention of title
The purchased items remain the property of:

KARMA Street Wear
Dieter Nafzger
Bernstrasse 9
CH-3510 Konolfingen